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- FAQs

Frequently Asked Questions

An escrow is a financial arrangement where a third party holds and manages funds or assets on behalf of two parties involved in a transaction. Learn More

Money, property, a deed, or a bond put into the custody of a third party for delivery to a grantee only after the fulfillment of the conditions specified.

The principals to the escrow, or agents, will provide the escrow officer with a copy of the purchase contract, deposit and any necessary information for the escrow officer to prepare escrow instructions or supplemental escrow instructions. These instructions reiterate the specific requirements that have been agreed upon in order to close. Upon review and execution by both buyer and seller, the escrow holder will proceed in accordance with the escrow instructions. When all conditions of the escrow are met, the escrow holder will then have all necessary documents recorded and close the escrow. As escrow is a neutral third party, the escrow holder can only operate on written instructions. Therefore, it is important to be concise in instructing the agent and/or escrow holder.

The escrow company is normally chosen by the Buyer or Seller, but is often directed by either agent involved in the transaction, as they may already have a working relationship with an escrow company. Be aware that it is ultimately your choice in selecting your escrow company, based on your needs and wants.

Communication is the key to limiting the stress and pressure of obtaining loan approval, processing escrow and planning a move. Common closing delays are caused in the following areas:

  • If any of the Buyers or Sellers will be out of town prior to the escrow closing date, contact your loan processor and Escrow Officer to discuss scheduling.
  • Do not incur additional debt, change your employment status, etc. Your credit and employment may be verified again as late as the escrow closing date.
    Valid picture ID required for closing document notarization (i.e., current drivers license, State ID, passport)
  • Apply for homeowner insurance coverage right away; don’t wait to the last minute, as coverage availability may be limited.
  • All closing funds must clear the escrow trust account before escrow closing (wire transfers usually clear with 2-6 hours of origination;California cashier’s checks usually clear 24-48 hours after deposit; official, corporate or personal checks may take longer and cause closing delays).

Closing costs can differ depending on the type of transaction involved. Escrow fees are based on the value of the escrow; which is either the sales price or refinance loan amount. Other fees that may be incurred during the escrow are new loan financing charges, title fees, commissions, wire fees, messenger fees and notary services, but may vary based on the complexity or additional services required. The escrow holder has no control over the fees that are charged by outside parties. It is your right to request a closing statement to review the costs prior to the close of escrow.

Although the escrow holder completes an estimate prior to closing escrow, items such as fees and interest may change daily. A refundable pad is used to avoid any shortages when closing escrow. Any unused portion of the pad will be refunded at the close of the transaction.

The escrow holder must have a cashier’s check drawn on a California bank or funds wired in order to close escrow in a timely manner. This is because escrow funds must be “good” or cleared prior to the close of escrow. Personal checks can be accepted however, it will take up to 10 (ten) days to verify funds and for the check to clear.

Once documents have been recorded, the Escrow holder must wait for the wire transfer from the Title Company. This is usually received the day after recording. Upon receipt of said funds, the Escrow holder must balance the file and can then issue checks and closing statements.

- Contact Us

27290 Madison Avenue Suite 101
Temecula CA 92590
  • 951.304.4100
Email
info@escrowleaders.com
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Janel

Janel Afjari

Design + Marketing Coordinator
Direct: 949-373-7005
Based in Orange County, Janel brings over 16+ years of experience and a strong foundation in graphic design to Escrow Leaders. As Marketing and Design Coordinator, she helps bring the company’s brand to life through creative content, marketing, and communication.

Outside of her career, she is a wife and new mom who, alongside her husband, enjoys an active and balanced lifestyle—spending time outdoors hiking local trails, visiting national parks, exploring museums, and embracing the coastal beauty she’s grateful to call “home.” She also expresses her creativity through cooking, arts and crafts, and Lagree/Pilates, continually drawing inspiration from everyday moments.

Janel’s unique blend of creativity, professionalism, and genuine care shines through in both her work and personal life.

Shelly2026

Shelly Moore

Business Development
Direct: 951-348-8782
Shelly has been a dedicated professional in the real estate industry for more than 30 years, bringing a true passion for the business and the relationships behind it. She began her career as a top-producing real estate agent with two major brokerages before opening her own brokerage, where she and her team specialized in real estate-owned properties. As a broker, Shelly managed and mentored more than 40 agents, helping them develop their businesses and achieve greater success.

In 2013, Shelly transitioned into business development for the escrow industry, where she has built a reputation for creating strong, lasting relationships with Realtors and lenders. She is passionate about developing meaningful partnerships and providing creative marketing ideas, tools, and resources that help her clients grow their businesses. Her extensive real estate knowledge, combined with her natural flair for marketing, allows her to offer something unique: exceptional escrow service along with a genuine partnership with someone who is truly invested in her clients’ success.

Shelly has also been deeply involved with her local Association of Realtors throughout her career, serving on and chairing numerous committees and events. She has received multiple awards recognizing her commitment to the real estate community and her dedication to giving back.

At the heart of everything Shelly does is her belief that great businesses are built through authentic relationships that last a lifetime. Outside of her professional life, she is the proud mother of four amazing children and grandson.  She loves playing pickleball and working with charitable organizations.
Jennifer Csernyanszky

Jennifer Csernyanszky

Escrow Officer
Direct: 951-304-4100 x8412
Fax: 951-397-4391
Jennifer has been proudly working in escrow since 2014, and truly loves what she does. One of her favorite parts of the process is sitting with clients during signings. It’s the moment when everything becomes real, and sharing in that excitement—especially with first-time homebuyers—brings her immense joy. Knowing she gets to be part of one of the biggest milestones in someone’s life is what keeps Jennifer passionate about this industry.

Jenn comes from a big family (she’s an aunt to 21 nieces and nephews!), and at home, she is surrounded by three dogs and an amazing husband, who shares her love for traveling the globe.

When not working, you’ll find her running, working out, sipping coffee, or curled up with a good book. She is also passionate about helping others and loves any opportunity to share her faith.
Kristin2026

Kristin Kaylor

Escrow Officer
Direct: 949-373-7013
Fax: 949-276-8214
Since 2005, Kristin has been rocking the world of Escrow. Beginning her career as a receptionist, she developed a deep understanding of the escrow process from the ground up, gaining invaluable experience across every stage of a transaction. Her attention to detail, responsiveness, and commitment to exceptional service continue to set her apart. Kristin has built a strong reputation in the escrow industry through her dedication, professionalism, and client-first approach.

In her current position at Escrow Leaders, Kristin manages a wide range of transactions including residential and commercial sales, mobile homes, short sales, REOs, reverse mortgages, and refinances. She strongly believes in providing the best service possible with integrity, enthusiasm, and a positive attitude. From the moment you first speak with her to the “congratulations” at the closing of escrow, you know Kristin was the right choice.

Outside of the office, Kristin enjoys reading, spending time outdoors, and making memories with her loved ones.
Karina2026

Karina Mosby

Escrow Officer
Direct: 951-304-4103
Fax: 951-304-4093
Karina brings a wealth of knowledge to Escrow Leaders. She has over 26 years of high-volume escrow experience including refinance and REO desks.

She prides herself in building and maintaining strong customer ties and lasting relationships that benefit both her clients and the company. Karina is dedicated to closing every transaction with no delays and motivated to do the best job in every transaction. “I treat my desk like my own business, and I am happy to go above and beyond to be successful for you.”
Adela Velotta

Adela Velotta

Branch Manager and Escrow Officer
Direct: 951-304-4102
Fax: 951-304-4090
Adela Velotta loves closing escrows. With more than 20 years of experience in the escrow industry, she is proud to lead the Escrow Leaders Temecula branch and help buyers and sellers successfully reach the closing table.

Adela began her career as an assistant on a national refinance desk, where she gained valuable experience and built the foundation for a career in escrow. Today, as an experienced Escrow Officer and branch leader, she continues to enjoy guiding clients through each transaction. One of her favorite parts of the job is seeing the excitement of buyers when they officially close on their new home.

Outside of the office, Adela enjoys spending time with family and friends and getting away to the river whenever she has the chance.
Valerie Velotta

Valerie Velotta

Vice President of Escrow Operations
Direct: 949-373-7007
Fax: 949-276-8210
Valerie’s 46 years of successfully closing escrows is just the beginning. Since 1980 our business has dealt with 3 major real estate and mortgage slumps. She is one of the true “possibility thinkers” who can bring everyone involved in a real estate transaction together and facilitate a successful closing under the most difficult circumstances. Valerie is skilled and knowledgeable in all aspects of escrow including commercial, residential, income, and in structuring and coordinating 1031 exchanges.

Known in the industry as a wonderful trainer, Valerie has a knack for teaching good escrow practice to anyone willing to learn. Her instincts as a mother to six children have served her well as a supervisor, office manager, and now owner. Her grace and mercy shine through every day whether she is helping one of her employees or a client dealing with the natural stress of buying or selling a home.

Knowledge, experience, and service are great words to describe an escrow officer, but along with possessing all three of those, Valerie combines an attitude of gratitude that comes from her heart and soul.