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What Our Clients Say
Valerie Velotta and Escrow Leader’s rock in my opinion. I spent 44 years in Sales Management and closing processes can go sideways for a variety of different reasons. Valerie and her team ensured everything in the closing process went smooth for us despite the fact that our buyer’s original lender never came thru. At the last minute another lender was found for the buyer and the date of close was within a couple of days of the original closing date. Any of my questions by email or phone where always handled professionally and with courtesy. The responses I received in writing or verbally were always spot on and required no additional follow up on my part. The best part was the pricing for the settlement fee, title fee etc… was all very competitive. Great value for the service in my opinion.
Bruce C.
San Juan Capistrano, CA
We used Escrow Leaders due to the buyer’s contingency. Wow! Unbelievable that we were taken care of so well. I can only speak about our escrow officer Kelly Borzoni and this is what I have to say about her: fast, accurate, efficient. Because of Kelly I feel we received 5 star treatment. She is so good that we completed our tasks in 10 days of the 30 day escrow; the rest of the time we were waiting for the buyer and the closing date. If you want to be taken care of like we were ask for Kelly as your escrow representative.
Brad K.
Plano, TX
As a Lender, Realtor and former signing agent (Notary), i have worked with many Escrow companies in my career. When it came time to selling my own property and purchasing a new one for myself, I chose none other than Kelly Borzoni of Escrow Leaders, as in my experience, she is the best! Incredibly knowledgeable and an expert in her field, went above and beyond in assisting with quick closings on both, helping in many ways above the duties expected from an escrow officer. I would highly recommend anyone in the industry looking for the best, to seek Kelly at escrow leaders, you will not be disappointed!”
Casey L.
Lake Forest, CA
Recently completed the sale of a Dana Point property and used Escrow Leaders based on the recommendation of our listing real estate agent. Lisa McKeown was the escrow officer assisting us with this transaction. She provided outstanding service. Lisa is an experienced professional who provided excellent and responsive assistance. The closing went smoothly and followed the process and timing as described. Lisa responded to our questions and concerns, in most cases within the hour, providing us with a seamless process and personal attention whenever requested. I would confidently recommend Lisa McKeown at Escrow Lenders to anyone selling a home in Orange County. We have closed 4 transactions over the prior 15 years in Orange County and Escrow Lenders stands out from the pack in providing the highest level of escrow service.
Tim M.
Dana Point, CA
Escrow Leaders in San Juan Capistrano is truly best in class. I’ve worked with dozens of escrow companies in Orange County and none can compare. Their Owner, Val, has even hopped on the phone to help problem solve. Their Hefe, Bob, seems to attract quality talent. Over the past year I’ve been most fortunate to work directly with Kristin Kaylor and Shelby Tate. They are a dream team and provide my employees and clients with 5 star customer service. Kristin ALWAYS responds and operates quicker and more efficiently then anyone I’ve ever worked with. I feel like she truly cares about doing what is best for the customer. If you’re looking for the best Escrow company in Orange County, you’ve found it. Highly recommend!
Kurt C.
Ladera Ranch, CA
I moved from California several years ago. Adela Velotta and her assistant Tiffany remind me of the excellence I miss in California and what makes my home state such an Outstanding place to live and do business. I hope to have the pleasure of working with Escrow Leaders on another real estate project in the future. Thank you!
Robert C.
Denver, CO
I’m a Real Estate Agent since 1977 and this was a very complicated escrow with attention to many more details than normal. Tami, my escrow officer, her assistant, Tania and even the owner/manager, Valerie were on top of things right at the beginning. We were dealing with a Trust situation and the trustee was in another country. Needless to say, I had excellent communication from everyone at escrow and they made me feel as if was their only transaction. They all worked outside of the box to get to a successful close. I’ll never go anywhere else if I have the choice. Thank you all.
Barbie G.
San Juan Capistrano, CA
Adela, Tiffany, Shelly and everybody else at Escrow Leaders are the best! We’ve been working with them for a couple of years now and have never been disappointed. They are always willing to go over and beyond to make everybody happy. They are extremely knowledgeable, hard working and will always go over the top. Escrow Leaders is our “go to” escrow company in the Temecula Valley!
Tyson R.
Temecula, CA
Julie Ruddocks is amazing!!! She is knowledgeable, trustworthy and an absolute delight to work with… Selling then directly buying a home isn’t always a fun process but Julie was a breath of fresh air! Thanks again Escrow Leaders!
Brooke Z.
Aliso Viejo, CA
My sincere compliments to Escrow Leaders and their wonderful staff, especially Rosie, Patti and Dawn! They have always provided knowledgeable, professional and efficient service to my clients and associates, with a smile and a caring attitude. I have found that it is not unusual for them to go the extra mile to ensure proper procedure is researched and followed, especially in the difficult situations. Escrow is a part of the “transaction team” for all parties involved…Escrow Leaders and their entire staff, consistently demonstrate their expertise and knowledge of their industry making them an extremely valuable team member! Always pleasantly willing to answer questions, or able to refer to the appropriate resource. Platinum customer service! Thank you also for the educational opportunity classes providing up-to-date industry information!
Margie M.
Lake Forest, CA
Candee and her team at Escrow Leaders have always handled my transactions with the utmost care and professionalism. Their pricing is fair and competitive compared to other escrow companies in the area, but their service is unmatched.
Todd B.
Capistrano Beach, CA
Melissa Bolda and Lisa McKeown are a great team. Highly recommended! They truly care about their clients and make sure that communication between parties is a priority. Melissa genuinely cares about her clients and knows how to get the job done.
Blaze R.
Laguna Beach, CA
I just purchased my second home and this was by far the best escrow company to work with. Chris Grant, James Sullivan, and Christina Worm were on top of it the entire time. They made the process fast and even made it possible for us to close early. If I ever decide to buy or sell I will definitely use this company again.
Dolly W.
Murrieta, CA
Escrow Leaders is the absolute best! We are a very busy RE office and we have worked with numerous escrow companies but no one even comes close to Escrow Leaders superior customer service and expertise. We recommend Escrow Leaders to all our sellers and if we could do all our buy side transactions there as well, we would. Having closed 30+ escrows with Escrow Leaders in the past year we know we can always count on Lisa McKeown and her team to provide the best possible service to us and our clients. Lisa and her team always go above and beyond, and we know our success is due in part to their expertise and excellent service. Melissa Bolda is always available to provide extra support if needed as well. When ever we are asked for an escrow reference we are happy to pass on Escrow Leaders to our colleagues because we know they won’t be disappointed. There simply isn’t a better escrow team than Lisa McKeown and her team at Escrow Leaders! Call them! You won’t be disappointed!
Michele Z.
Dana Point, CA
I purchased my first home without any knowledge of the real estate market. Escrow Leaders took the time to explain every detail and was exceptionally friendly. I enjoyed working with their staff! I received all information promptly and correct. I was nervous at first but they put my mind at ease.
Brittany L.
Mission Viejo, CA
Escrow Leaders is head and shoulders above the rest when it comes to being the Top Experts in Escrow services. Super professional, knowledgeable and courteous.
Vic R.
Wildomar, CA
This is an escrow company that you can count on to make it happen. Deals close as they should- mistakes are not made, training is offered. Clients are happy when they are done! We love the Escrow Leaders team!
Rita T.
Mission Viejo, CA
Lisa is the best. Beautiful offices and convenient location.
Ron B.
San Juan Capistrano, CA
I recently had the great pleasure of working with Adela Velotta at Escrow Leaders in Temecula. I represented the buyer, and it was the seller’s choice of company. I was very nervous about it, because the home was in Culver City, and Adela is in Temecula. Never having worked with her, I was not sure she would give me the same service I have come to expect from the escrow officer I always use on the Westside. She was incredible! She went above and beyond to get the escrow closed on time. The buyers were going to lose their rate on their loan, and rates had gone up. She pulled everything together and really pulled off a miracle. I highly recommend her. She is not only hard working, but so positive andalways eager to help in any way. If you have the opportunity to use her, you definitely should!
Carla W.
Los Angeles, CA

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- Contact Us

Temecula Branch
27290 Madison Avenue Suite 101
Temecula CA 92590
  • 951.304.4100
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Email
info@escrowleaders.com
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Janel

Janel Afjari

Design + Marketing Coordinator
Office: 949-373-7005
Shelly

Shelly Moore

Business Development
Office: 951-348-8782
Shelly has been in the real estate industry for over 25 years and has a true passion for the business. She was a top producing agent for two major brokerages which eventually led to her opening her own brokerage where she and her team focused on real estate owned properties for several years. While owning her brokerage, she managed over 40 agents helping them to grow their business.

She entered into business development for escrow in 2013 where she has worked hard to build relationships with realtors and lenders to develop partnerships and provide ideas and tools to assist with growing their business. Her flair for marketing and knowledge of real estate is a unique blend that offers clients an opportunity to not only use the best escrow service, but have a genuine relationship with someone who truly cares about their business and success.

Shelly has always been involved in the association of realtors and has served and chaired countless committees and events and has received many awards for her commitment and giving back to the community. She believes that building a business stems from building authentic relationships for life. Shelly has raised four amazing children two of which are in the military.
Jennifer Csernyanszky

Jennifer Csernyanszky

Escrow Officer
Office: 951-304-4100 x8412
Fax: 951-397-4391
Jennifer has been proudly working in escrow since 2014, and truly loves what she does. One of her favorite parts of the process is sitting with clients during signings. It’s the moment when everything becomes real, and sharing in that excitement—especially with first-time homebuyers—brings her immense joy. Knowing she gets to be part of one of the biggest milestones in someone’s life is what keeps Jennifer passionate about this industry.

Jenn comes from a big family (she’s an aunt to 21 nieces and nephews!), and at home, she is surrounded by three dogs and an amazing husband, who shares her love for traveling the globe.

When not working, you’ll find her running, working out, sipping coffee, or curled up with a good book. She is also passionate about helping others and loves any opportunity to share her faith.
Kristin Kaylor

Kristin Kaylor

Escrow Officer
Office: 949-373-7000 Ext. 8160
Fax: 949-276-8214
Since 2005, Kristin has been rocking the world of Escrow. She began her career as a receptionist and dedicated herself to learning every aspect of the escrow process from start to finish. Kristin’s attention to detail, self-discipline, and willingness to learn continues to serve her well. As a cognizant professional who prides herself on her responsiveness, Kristin is well respected by her clients and truly has a passion for her work and clientele.

In her current position at Escrow Leaders, Kristin handles all types of escrows inclusive of both Residential and Commercial sales, short sales, REO’s and refinance’s. Kristin strongly believes in providing the best service possible with integrity, enthusiasm, and a positive attitude. From the moment you first speak with her to the “congratulations” at the closing of escrow, you’ll know Kristin was the right choice.

When she isn’t closing escrows, Kristin enjoys reading a great book, spending time outdoors and being with her loved ones.
Karina Mosby

Karina Mosby

Escrow Officer
Office: 951-304-4103
Fax: 951-304-4093
Karina brings a wealth of knowledge to Escrow Leaders. She has over 18 years of high-volume escrow experience including refinance and REO desks.

She prides herself in building and maintaining strong customer ties and lasting relationships that benefit both her clients and the company. Karina is dedicated to closing every transaction with no delays and motivated to do the best job in every transaction. “I treat my desk like my own business, and I am happy to go above and beyond to be successful for you.”
Adela Velotta

Adela Velotta

Branch Manager and Escrow Officer
Office: 951-304-4102
Fax: 951-304-4090
Adela Velotta loves closing escrows. With over 17 years of experience, Adela is proud to manage a thriving branch of Escrow Leaders in Temecula!

Starting out as an assistant on a national refinance desk served her well. Now, as an accomplished escrow officer, Adela has found her career for life. Adela still finds it a thrill and never tires of a buyer getting excited about closing on their new home!

To relieve the stress of the day and to keep in shape, Adela loves to run and is occasionally joined by her mother! She especially enjoys running in 5k’s to support the local charities.
Valerie Velotta

Valerie Velotta

Vice President of Escrow Operations
Office: 949-373-7000 Ext. 8020
Fax: 949-276-8210
Valerie’s 43 years of successfully closing escrows is just the beginning. Since 1980 our business has dealt with 3 major real estate and mortgage slumps. She is one of the true “possibility thinkers” who can bring everyone involved in a real estate transaction together and facilitate a successful closing under the most difficult circumstances. Valerie is skilled and knowledgeable in all aspects of escrow including commercial, residential, income, and in structuring and coordinating 1031 exchanges.

Known in the industry as a wonderful trainer, Valerie has a knack for teaching good escrow practice to anyone willing to learn. Her instincts as a mother to six children have served her well as a supervisor, office manager, and now owner. Her grace and mercy shine through every day whether she is helping one of her employees or a client dealing with the natural stress of buying or selling a home.

Knowledge, experience, and service are great words to describe an escrow officer, but along with possessing all three of those, Valerie combines an attitude of gratitude that comes from her heart and soul.