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- Testimonials

What Our Clients Say
Escrow Leaders assisted us with the sale of a condo recently in Murrieta, California. Thank you Adela for the great customer service & making the process easy for us. We would recommend!
AJ S.
Karina Mosby is super helpful, responsive and always on top of every step of the process. She answered emails 7 days a week, day & night.
Kriza
They are always available and so helpful! Lovely group of ladies.
Maria S.
Shelly really brings the magic! Escrow Leaders is out supporting our community in so many ways all throughout the year. As agents we are relied upon by our clients to get them the best service available and for escrow, Escrow Leaders is always my recommendation.
Cori C.
We had the pleasure of working with Kristin Kaylor, and it's beyond words how much we appreciated her responses and timely reminders. She was particular about sending gentle reminders if I missed responding. As it can be imagined, there is a flurry of emails during the escrow process, and I miss some. She was diligent on my requests and updates (Last Name), which was caused beyond her control but still corrected, notified, and showed the corrected. I appreciated her nitty gritty details, which helped us in the larger scheme. Thank you, Kristin.
Abishek P.
Pilar were a pleasure to work with. She provided excellent service. Responded immediately to emails and phone calls and went the extra mile to get the escrow closed. I highly recommend them.
Marianne L.
Adela Velotta and her team are top notch! They are friendly, communicative and organized. They take EXCELLENT care of my clients and me and enable me to serve my clients with efficiency and care. They go above and beyond and are excellent problem solvers. Who I associate myself is an extension of my reputation, so I am extremely selective - I confidently recommend them every time to my clients. Thank you - I appreciate you!
Katherine M.
Escrow Leaders is THE BEST escrow company. I have never had the personalized and detailed service they provided me. This escrow was as difficult as they come. It involved a property that was the subject of a divorce and a pending bankruptcy. Because of the bankruptcy court, Escrow Leaders had to close one escrow and start again on another-which we closed on. Valerie Velotta is so very competent and responsive. I want to thank Valerie and her team for all of the extreme hard work they did. Thank you.
Paul N.
Karina is an amazing resource through our whole home selling process. With extreme lack of communication from the buyers side, she was level headed and honest throughout the entire process. You can tell she truly cares about her work and it shows.
Adam O.
Escrow Leaders truly best in class. I've worked with dozens of escrow companies, and none can compare. Their Owner, Val, has even hopped on the phone to help problem solve. Over the past year I've been most fortunate to work directly with Kristin Kaylor. Kristin ALWAYS responds and operates quicker and more efficiently than anyone I've ever worked with. I feel like she truly cares about doing what is best for the customer. If you're looking for the best Escrow company, you've found it. Highly recommend!
Kurt C.
Pilar M has been such an asset during our home selling process. She goes above and beyond for us, is so respectful, and responds promptly! Even several months after the transaction, she has been such great help in getting the documents we needed so fast. We appreciate all her hard work and dedication to great customer service!
Tamie K.
Shelly, you have supported me so much. I'm not sure anyone can match the service (and not to mention the knowledge) that Escrow Leaders (you guys!) provide. You ladies are the best of the best!!
Iris S.
Had an excellent transaction with them as the escrow for our buyer. Thanks Kristin and team
Jason B.
If you are in the need of an Escrow company we highly encourage you to connect with Kristin Kaylor at Escrow Leaders. She took care of the escrow on a property for us. Her level of customer service, attention to detail, communication and professionalism was amazing. However, the greatest strength she had was her incredibly high level of interpersonal skills. Sometimes with a company you can feel like you are just a "number" on an account. With Kristin we felt like we were the most important account she had.
Kevin R.
Excellent service always!
Julie H.
I chose Karina Mosby at Escrow Leaders in Temecula to handle the escrow for the sale of my home. Karina and her team are very knowledgeable and professional, and made my experience very smooth and easy. I would recommend Karina at Escrow Leaders to anyone needing escrow services, they went above and beyond!
Sylvia O.
Over the years I have been both buyer and seller through multiple transactions and by far Adela Velotta is the most responsive, on top of it all Escrow Officer I have had the pleasure to work with. Her attention to detail and care for her clients is unmatched. If you want to work with someone who actually cares about her clients call Adela. Many thanks to her and her staff.
Billie R.
Dear Kristin, I wanted to extend my heartfelt gratitude for your invaluable assistance throughout this escrow process. Your dedication and attention to detail have been truly remarkable. Moreover, I must express my sincere appreciation for the thoughtful phone call from the escrow team upon confirming the closing. It's these personal touches that make all the difference and reinforce the trust we have in your services. Thank you once again for your exceptional support. I look forward to continuing our partnership in the future.
Cindy H.
What can I say about Escrow Leaders?! Not enough I'll tell you that! Very friendly and were on top of every request and concern I had. They met all their projected completion dates and paperwork was completed timely and with no reworks. I will defiantly use Escrow Leaders in the future and suggest you give them a shot!
Jesse K.
Karina Mosby of Escrow Leaders handled all the escrow paperwork and transactions associated with the sale of our home. Karina ensured all documents were completed accurately and in a timely manner. Karina was thorough, professional, and friendly. Thank you Karina.
Ken D.
I'm a Real Estate Agent since 1977 and this was a very complicated escrow with attention to many more details than normal. The owner/manager, Valerie was on top of things right at the beginning. We were dealing with a Trust situation, and the trustee was in another country. Needless to say, I had excellent communication from everyone at escrow and they made me feel as if was their only transaction. They all worked outside of the box to get to a successful close. I'll never go anywhere else if I have the choice. Thank you all.
Barbie G.
I am an Independent Real Estate Transaction Coordinator, and I have to say that Kristin Kaylor, Escrow Officer with Escrow Leaders, stands on a class of her own. I have been in real estate since 2002 and have come across many escrow officers. Kristin is knowledgeable, professional, pays attention to detail with the eagle eyes that she has which catch any discrepancy immediately. She is a pleasure to work with; she has always a wonderful disposition; eager to help; and goes the extra mile to make sure your escrow goes as smooth as possible. I am sure that Kristin handles many escrows at the same time, but you wouldn't know it because she is always quick to respond to any question you might have. She makes you feel that you are the most important client she has. I wish all of the agents I work for would have Kristin as their Escrow Officer. Kristin goes above and beyond the call of duty, and always delivers more than you expect. She is expedient with all of the paperwork from beginning to end. I have to say it again: it is an absolute pleasure to work with Kristin! It always gives me peace of mind knowing that my agent's escrow is handled with the utmost care and professionalism. Kudos to Kristin Kaylor with Escrow Leaders! What a tremendous asset she is to that office! Thank you Kristin for another successful closing!
Vivian A.
I am FSBO kind of guy and I chose Escrow Leaders to help with my transaction. Valerie is extremely friendly, helpful and responsive. They provided all the necessary documents as fast as they can with great accuracy, and made the transaction very smooth. Strongly recommended.
Jue W.
I recently had the great pleasure of working with Adela Velotta at Escrow Leaders in Temecula. I represented the buyer, and it was the seller's choice of company. I was very nervous about it, because the home was in Culver City, and Adela is in Temecula. Never having worked with her, I was not sure she would give me the same service I have come to expect from the escrow officer I always use on the Westside. She was incredible! She went above and beyond to get the escrow closed on time. The buyers were going to lose their rate on their loan, and rates had gone up. She pulled everything together and really pulled off a miracle. I highly recommend her. She is not only hard working, but so positive and always eager to help in any way. If you have the opportunity to use her, you definitely should!
Carla W.
I recently worked with Karina Mosby on a purchase for vacant land, and I can honestly say that I was extremely pleased with the service I received. Karina was friendly and professional throughout the entire process, and I always felt like the buyer was in good hands. The transaction went smoothly, and I was impressed with Karina's attention to detail and commitment to ensuring that all the paperwork was not only completed correctly but also early. I would highly recommend Karina to anyone who is in need of an amazing escrow agent!
Christine V.
Fantastic service every time! Kristin Kaylor is my go to and for good reason - her follow through, communication and knowledge is top tier. Her response time is almost immediate. 10/10 recommend!
Heather L.
I recently had the pleasure of working with Valerie Velotta an incredible Escrow agent, and I cannot express enough how grateful we are for her exceptional service and expertise throughout the entire home-buying process. From start to finish, she truly went above and beyond to ensure a smooth and successful transaction. In conclusion, I cannot recommend Valerie highly enough. Her expertise, professionalism, and dedication far exceeded our expectations. She made what could have been a stressful and overwhelming experience a smooth and enjoyable one. If you are looking for a knowledgeable, reliable, and results-driven Escrow Company, look no further. Thank you once again for your outstanding service!
Paola S.
Kristin is always ready to help with escrow questions, provide information related to demand statements, applicable charges related to subject properties and a willingness to go above and beyond your request for assistance! Truly the right choice when looking for a very qualified and competent escrow officer!
Dennis A.
Adela, as always, you have done a terrific work to close this very complex transaction, I am very grateful and humbled by your amazing experience and knowledge constantly been challenged with curve ball coming from every direction, yet you are coming out victorious! You are like a strategist on a battlefield ...always adapting to the situation where others will close themselves in the bathroom to cry like a baby ...you excel with your alternate plan and win! Dang you are good!!!
Massimo S.
I have been working with Kristin for some time now. When I first started with Escrow Leaders, I worked with Candy, and then she retired. Kristin was her assistant at the time, and I liked Kristin. I decided to give her a chance as she had been working with Candy for some time, so I felt confident that her skill set was similar. I am happy to say that I'm glad I stayed because Kristin has proven time and time again, during every escrow, that she is an excellent escrow leader. It has got to the point that I barely need to speak with her during our transactions because she is just so efficient and gets the job done. I do like it when we get to chat, though. The recent escrow just closed with Kristin, my seller, is an escrow officer and has been in the business for over 30 years. She evidently has quite a following and was recently recruited by an office in San Diego, so she decided she did not want the escrow at her new company. She is also understanding of agents' preference for using their own escrow officers. In this transaction, I had a co-listing agent. We were able to keep the escrow with Kristin. The reason for this email is to let you know what my seller, Karen, said about her in a text message to us after closing, and for me to acknowledge Kristin's superb work and professionalism. I attached the text message below, but this is what Karen, the seller, said: "I also wanted to give a shoutout to Kristin. Being an escrow officer myself, I'm probably a little more critical than most, and she did a fantastic job. You have a great escrow officer on your team." In any case, I thought I would take the time to share that and let you know that I do appreciate Kristin and her ability to handle my escrows with such care.
Julie M.
I wanted to take a moment to share how truly impressed I am with Karina throughout my escrow process. From start to finish, she went above and beyond to make the entire experience feel seamless. Her responsiveness, professionalism, and commitment to clear, consistent communication made a world of difference. She anticipated needs, followed through quickly, and never left me wondering where things stood. Karina made what could have been a stressful experience feel smooth and well-supported every step of the way. It's rare to come across someone so dedicated and genuinely invested in making the process easier for others. She's a true asset to your team, and I feel incredibly grateful to have had her guiding this transaction.
Heather D.
Just closed a tough cash-out refinance with the help of some amazing teamwork… The escrow officer on this, Kristin Kaylor with Escrow Leaders, was amazing. She did not charge extra to pay-off all those creditors, and was head and shoulder better than most escrow officers I have dealt with. Highly recommend her for your next refi. My client was extremely impressed with the whole experience.
Jim O.

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- Contact Us

27290 Madison Avenue Suite 101
Temecula CA 92590
  • 951.304.4100
Email
info@escrowleaders.com
© 2026 Escrow Leaders. All rights reserved.
| Web Design by Cal Coast Web Design
Janel

Janel Afjari

Design + Marketing Coordinator
Direct: 949-373-7005
Based in Orange County, Janel brings over 16+ years of experience and a strong foundation in graphic design to Escrow Leaders. As Marketing and Design Coordinator, she helps bring the company’s brand to life through creative content, marketing, and communication.

Outside of her career, she is a wife and new mom who, alongside her husband, enjoys an active and balanced lifestyle—spending time outdoors hiking local trails, visiting national parks, exploring museums, and embracing the coastal beauty she’s grateful to call “home.” She also expresses her creativity through cooking, arts and crafts, and Lagree/Pilates, continually drawing inspiration from everyday moments.

Janel’s unique blend of creativity, professionalism, and genuine care shines through in both her work and personal life.

Shelly2026

Shelly Moore

Business Development
Direct: 951-348-8782
Shelly has been a dedicated professional in the real estate industry for more than 30 years, bringing a true passion for the business and the relationships behind it. She began her career as a top-producing real estate agent with two major brokerages before opening her own brokerage, where she and her team specialized in real estate-owned properties. As a broker, Shelly managed and mentored more than 40 agents, helping them develop their businesses and achieve greater success.

In 2013, Shelly transitioned into business development for the escrow industry, where she has built a reputation for creating strong, lasting relationships with Realtors and lenders. She is passionate about developing meaningful partnerships and providing creative marketing ideas, tools, and resources that help her clients grow their businesses. Her extensive real estate knowledge, combined with her natural flair for marketing, allows her to offer something unique: exceptional escrow service along with a genuine partnership with someone who is truly invested in her clients’ success.

Shelly has also been deeply involved with her local Association of Realtors throughout her career, serving on and chairing numerous committees and events. She has received multiple awards recognizing her commitment to the real estate community and her dedication to giving back.

At the heart of everything Shelly does is her belief that great businesses are built through authentic relationships that last a lifetime. Outside of her professional life, she is the proud mother of four amazing children and grandson.  She loves playing pickleball and working with charitable organizations.
Jennifer Csernyanszky

Jennifer Csernyanszky

Escrow Officer
Direct: 951-304-4100 x8412
Fax: 951-397-4391
Jennifer has been proudly working in escrow since 2014, and truly loves what she does. One of her favorite parts of the process is sitting with clients during signings. It’s the moment when everything becomes real, and sharing in that excitement—especially with first-time homebuyers—brings her immense joy. Knowing she gets to be part of one of the biggest milestones in someone’s life is what keeps Jennifer passionate about this industry.

Jenn comes from a big family (she’s an aunt to 21 nieces and nephews!), and at home, she is surrounded by three dogs and an amazing husband, who shares her love for traveling the globe.

When not working, you’ll find her running, working out, sipping coffee, or curled up with a good book. She is also passionate about helping others and loves any opportunity to share her faith.
Kristin2026

Kristin Kaylor

Escrow Officer
Direct: 949-373-7013
Fax: 949-276-8214
Since 2005, Kristin has been rocking the world of Escrow. Beginning her career as a receptionist, she developed a deep understanding of the escrow process from the ground up, gaining invaluable experience across every stage of a transaction. Her attention to detail, responsiveness, and commitment to exceptional service continue to set her apart. Kristin has built a strong reputation in the escrow industry through her dedication, professionalism, and client-first approach.

In her current position at Escrow Leaders, Kristin manages a wide range of transactions including residential and commercial sales, mobile homes, short sales, REOs, reverse mortgages, and refinances. She strongly believes in providing the best service possible with integrity, enthusiasm, and a positive attitude. From the moment you first speak with her to the “congratulations” at the closing of escrow, you know Kristin was the right choice.

Outside of the office, Kristin enjoys reading, spending time outdoors, and making memories with her loved ones.
Karina2026

Karina Mosby

Escrow Officer
Direct: 951-304-4103
Fax: 951-304-4093
Karina brings a wealth of knowledge to Escrow Leaders. She has over 26 years of high-volume escrow experience including refinance and REO desks.

She prides herself in building and maintaining strong customer ties and lasting relationships that benefit both her clients and the company. Karina is dedicated to closing every transaction with no delays and motivated to do the best job in every transaction. “I treat my desk like my own business, and I am happy to go above and beyond to be successful for you.”
Adela Velotta

Adela Velotta

Branch Manager and Escrow Officer
Direct: 951-304-4102
Fax: 951-304-4090
Adela Velotta loves closing escrows. With more than 20 years of experience in the escrow industry, she is proud to lead the Escrow Leaders Temecula branch and help buyers and sellers successfully reach the closing table.

Adela began her career as an assistant on a national refinance desk, where she gained valuable experience and built the foundation for a career in escrow. Today, as an experienced Escrow Officer and branch leader, she continues to enjoy guiding clients through each transaction. One of her favorite parts of the job is seeing the excitement of buyers when they officially close on their new home.

Outside of the office, Adela enjoys spending time with family and friends and getting away to the river whenever she has the chance.
Valerie Velotta

Valerie Velotta

Vice President of Escrow Operations
Direct: 949-373-7007
Fax: 949-276-8210
Valerie’s 46 years of successfully closing escrows is just the beginning. Since 1980 our business has dealt with 3 major real estate and mortgage slumps. She is one of the true “possibility thinkers” who can bring everyone involved in a real estate transaction together and facilitate a successful closing under the most difficult circumstances. Valerie is skilled and knowledgeable in all aspects of escrow including commercial, residential, income, and in structuring and coordinating 1031 exchanges.

Known in the industry as a wonderful trainer, Valerie has a knack for teaching good escrow practice to anyone willing to learn. Her instincts as a mother to six children have served her well as a supervisor, office manager, and now owner. Her grace and mercy shine through every day whether she is helping one of her employees or a client dealing with the natural stress of buying or selling a home.

Knowledge, experience, and service are great words to describe an escrow officer, but along with possessing all three of those, Valerie combines an attitude of gratitude that comes from her heart and soul.